PRIVACY POLICY

We guarantee the security of all your data. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Official Journal of the European Union L 119, 4.5.2016, p. 1, hereinafter referred to as the General Data Protection Regulation - GDPR), and in accordance with the legal framework ĺforl personal data protection in Bosnia and ĺlĺlĺllHerzegovina and the European Uniĺon, as well as the best European practices, the Information Center MIR Medjugorje / Media MIR Medjugorje (hereinafter referred to as ICMM), with registered office in Medjugorje, Gospin trg 1, Bosnia and Herzegovina, as the data controller of users (data subjects) of its services, has prepared this Privacy Policy.

This Privacy Policy ("Policy") explains how ICMM ĺĺgh the use of the website: 👉 https://mediamirmedjugorje.com/conference

The Privacy Policy is based on the following principles of personal data processing: the principles of lawfulness, fairness, and transparency; purpose limitation and data minimization; accuracy and completeness; storage limitation; integrity and confidentiality; reliability; trust and fair processing; and anonymized (non-identified) data processing.

This Policy applies to all services offered by ICMM, aiming to clearly and transparently inform users about the processing of their personal data and their rights. Users may contact ICMM at any time to request modification, completion, and/or updating of their data, as well as to express their preferences regarding the purposes for which their data may or may not be processed.

ICMM is committed to protecting and respecting your privacy. Please read this Policy carefully to understand why and how we collect your personal data and how it will be used. Regarding the personal data we collect, ICMM is the "data controller," meaning the entity that determines the purposes and means of processing.

As the provider of the website https://mediamirmedjugorje.com/conference, ICMM is dedicated to the protection of personal data privacy.

If you wish to contact us regarding this Policy or your personal data, please use the following contact details: ICMM Medjugorje, Gospin trg 1, Bosnia and Herzegovina You can contact the Data Protection Officer at info@mediamirmedjugorje.com or by mail at ICMM, Medjugorje, Gospin trg 1.

How and when do we collect your personal data?

  1. We collect your personal data when necessary to meet your consumer needs or for our business operations: upon registration, ICMM may request information such as name, surname, address, country, city, postal code, email address, telephone number, username, and password.
  2. When you access https://mediamirmedjugorje.com/conference, we also collect your IP address, which is considered personal data.
  3. By providing your personal data and placing an order, you enter into a contractual relationship with ICMM, which forms the legal basis for processing your data in order to perform the services you select.
  4. When subscribing to the newsletter or other notifications, we may collect your email address, name, surname, and phone number (the latter three are optional). The legal basis for processing is consent.
  5. We may also collect other information, such as the date and time of access, information about your hardware, software, browser, operating system, app version, language settings, clicks, and pages visited.
  6. When executing a contract, we may share your name, surname, and delivery address with our partners who provide services on our behalf.
  7. When contacting customer support, we process the data necessary to assist you.
  8. When you contact us through social media, we collect the information you make available to us.
  9. When requesting a refund or contract withdrawal, we collect identification and transaction data.
  10. When completing satisfaction surveys, we process your IP address.
  11. When evaluating our services, we may collect information such as name, nickname, email, and experience feedback.
  12. When submitting an open job application, we process data such as name, age, qualifications, work experience, and contact information.
  13. Upon arrival at a conference, you may be asked to show identification.

ICMM recommends that all users keep their account passwords safe. Choose a combination of upper and lower-case letters and numbers, with at least eight characters, and change it periodically (at least every six months).

If you are under 16 years of age, please do not provide any personal data without the consent of your parent or legal guardian.

Legal bases for data processing

We process your personal data because it is required by law, necessary for the performance of a contract, for pre-contractual actions, or based on our legitimate interests (provided they do not override your fundamental rights and freedoms). If none of these legal bases apply, we will ask for your consent, which you may withdraw at any time by sending an email to info@mediamirmedjugorje.com. Withdrawal does not affect the lawfulness of processing based on consent prior to its withdrawal.

Data processing during payment

When making a payment on the website, ICMM requests data necessary for the transaction. These are transmitted to our payment service providers (Visa, PayPal, Discover, American Express, MasterCard), who store them securely in accordance with the highest standards of confidentiality and protection. ICMM does not at any time hold, collect, or process personal data entered for payment processing.

Your rights

You may request from ICMM at any time:

● Access to your data - confirmation of whether your data are being processed and a copy of them.

● Correction - to rectify inaccurate or incomplete data.

● Erasure - under certain conditions, you may request that your data be deleted.

● Restriction - to limit processing in certain cases.

● Objection - you may object to processing, including for direct marketing.

● Portability - to transfer your data to another controller.

To exercise these rights, contact info@mediamirmedjugorje.com. If you believe your rights are not respected, you have the right to file a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.

Data storage and protection

Your data are stored in secure environments and protected against unauthorized access, disclosure, alteration, or destruction. They are retained only as long as necessary for the purpose for which they were collected. In case of legal proceedings, data may be retained until the completion of such proceedings.

Data sharing with third parties

ICMM cooperates with trusted partners (for IT, marketing, finance, payments, etc.) who may process data on our behalf. They are contractually bound to use data only according to our instructions and to protect them as confidential information. In some cases, processing may occur outside the EU, but always under conditions that meet EU data protection standards.

Purpose of data use

We process your personal data for:

● performance of contracts and service delivery;

● marketing activities and improving our business;

● communication with users;

● statistical and analytical purposes.

Cookies

To ensure proper website functionality, ICMM uses cookies (small files sent to your computer). These may be temporary or permanent and help us improve user experience and website performance. More details can be found in our Cookie Policy.

Other websites

This Privacy Policy applies only to data collected by ICMM. Other websites accessible through https://mediamirmedjugorje.com/conference have their own privacy policies. ICMM is not responsible for the practices of third parties.

ICMM may also collect limited data through interactions on social media (YouTube, Facebook, Instagram, etc.). These data are not stored or further processed beyond the purposes described in this Policy.

Entry into force and changes to the Privacy Policy

This Policy enters into force upon publication on the website. ICMM reserves the right to amend or supplement this Privacy Policy, and the updated version will be published on the website.